Privacy Policy

Effective Date: January 15, 2025

Root & Ramble ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data. By accessing or using our website, www.rootandramble.com (the "Site"), you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with an enhanced experience when using our services.

Personal Information
Personal information is information that can identify you as an individual. The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (when making bookings or purchases)

  • Reservation details

  • Preferences or special requests (for bookings, events, etc.)

Non-Personal Information
Non-personal information is data that does not identify you specifically. This includes:

  • IP address

  • Browser type and version

  • Device type

  • Referring website (how you arrived at our site)

  • Usage data (pages visited, time spent on the site)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: Processing reservations, bookings, and inquiries, including sending confirmations and receipts.

  • To improve our website and services: Analyzing trends, enhancing user experience, and optimizing content and layout.

  • To communicate with you: Sending promotional materials, special offers, newsletters, or event information (with your consent).

  • To process payments: Handling transactions securely and efficiently.

  • To comply with legal obligations: Fulfilling any legal or regulatory requirements.

3. How We Protect Your Information

We take the security of your personal data seriously and use commercially reasonable physical, electronic, and administrative safeguards to protect your personal information. These measures include:

  • Secure socket layer (SSL) encryption for payment processing.

  • Restricting access to your personal data to authorized personnel only.

  • Regular monitoring and updating of our security practices.

However, no method of transmitting or storing data is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our website, processing payments, or providing services to you (e.g., booking platforms, email service providers). These parties are obligated to protect your data and use it solely for the purposes we authorize.

  • Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas, court orders).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small files stored on your device that help us analyze web traffic, personalize content, and remember your preferences. You can adjust your browser settings to disable cookies, but this may affect some features of our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications.

  • Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

Root & Ramble reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Root & Ramble
Email: hello@rootandramble.com
Address: 276 Krum Rd. Kerhonkson, NY 12446